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KYC Verification

Binance KYC Photo Keeps Getting Rejected? Here's How to Pass

· ~ 12 min read · ApkPocket Editorial

Binance KYC Photo Keeps Getting Rejected? Here's How to Pass

During the Binance KYC process, the quality of your document photos is the single most important factor in determining whether you pass. Many users are rejected due to improper photography, wasting time with repeated submissions. This article lays out Binance's photo requirements in detail and shares professional techniques to help you get approved on your first try.

Basic Photo Requirements

Regardless of the document type you use, Binance applies the following universal standards:

  • Clarity: All text and image information must be sharp and legible.
  • Completeness: All four corners of the document must be visible in the photo.
  • Authenticity: Only original documents photographed directly are accepted -- no photocopies, scans, or re-photographs.
  • No obstructions: Fingers, shadows, or other objects must not cover any part of the document.
  • No editing: Photos must not be cropped, filtered, beautified, or processed in any way.
  • Format: JPG, JPEG, and PNG are accepted, typically with a maximum file size of 5 MB.

Photo Tips by Document Type

ID Card Photography

An ID card requires photos of both the front (portrait side) and back (emblem side):

  • Place the card flat on a table rather than holding it.
  • Use a background color that contrasts with the card (e.g., a dark surface for a light card).
  • Hold the phone parallel to the card and shoot straight down.
  • Frame the card at about 70-80% of the image.
  • Confirm that the name, ID number, photo, and validity dates are all legible.

Passport Photography

Only the information page needs to be photographed:

  • Open the passport fully and press it flat.
  • Ensure the machine-readable zone (MRZ) at the bottom is complete and clear.
  • Both the photo area and text area should be fully within the frame.
  • Watch for glare if there is a laminate cover.

Lighting and Environment

Lighting is the most critical factor affecting photo quality:

Recommended conditions:

  • Daytime natural light is ideal, especially near a window.
  • Light should come from directly above or from the front-side; avoid backlighting.
  • Even, soft lighting with no harsh contrast between bright and dark areas.

Conditions to avoid:

  • Direct, strong sunlight that creates severe glare on the document surface.
  • Night-time shots with only a desk lamp, which creates heavy shadows.
  • Fluorescent lighting, which may cause flicker and color cast.
  • Camera flash aimed directly at the document, which causes large white reflections.

Facial Recognition Photography Tips

The facial recognition step also requires attention to conditions:

  • Face the camera squarely: Hold the phone vertically with your face centered on screen.
  • Even lighting: Avoid half-lit, half-shadowed conditions on your face.
  • Remove obstructions: Take off glasses, hats, masks, and headphones.
  • Natural expression: Do not appear overly tense or exaggerated.
  • Steady hold: Rest your elbow on a table to keep the phone stable.
  • Clean the lens: Wipe the front-facing camera with a soft cloth.

Common Photo Mistakes That Lead to Rejection

  1. Severe glare: Photographing under a lamp causes white spots that obscure key information.
  2. Blurry image: Camera shake or incorrect focus produces an unreadable photo.
  3. Tilted angle: Not shooting perpendicularly causes the document to appear distorted.
  4. Cropped edges: Parts of the document extend beyond the frame.
  5. Busy background: A patterned or cluttered surface behind the document confuses the recognition system.
  6. Re-photographed image: Taking a picture of a screen displaying the document.

Frequently Asked Questions

Q: Can I use a tablet to take document photos?

A: You can, but a phone is generally better. Rear phone cameras typically offer superior resolution and autofocus compared to tablets. If your phone camera is not producing good results, a tablet is worth trying.

Q: My photo looks good but fails to upload. What should I do?

A: Check whether the file size exceeds the limit and ensure your network connection is stable. Try reducing the image resolution or switching networks. Using the latest Binance App (download from the APK page) ensures the most reliable upload experience.

Q: Will verification fail if I look different from my document photo?

A: Minor changes like a new hairstyle or weight fluctuation usually do not affect the outcome. If the difference is dramatic enough that facial recognition cannot match you, consider updating your document photo before attempting verification.

Q: Should I go to a professional photo studio for document pictures?

A: No. Binance requires you to personally photograph the original document using your phone or computer camera. The system detects the method of capture, and professionally taken photos may be rejected.

Recommended Camera Settings

For the best results, adjust your phone camera as follows:

  • Turn off beauty mode and filters.
  • Set resolution to medium-high (maximum resolution is unnecessary).
  • Enable HDR mode if lighting conditions are suboptimal.
  • Turn off the flash.
  • Enable grid lines to help with framing.

Summary

High-quality document photos are the key to passing KYC on the first attempt. Follow the requirements and tips in this guide, take clear and complete photos in natural daylight, and pair them with accurately entered personal information. Most users will breeze through the review. If you do not have a Binance account yet, register through the signup link with referral code P394YSTZ for fee discounts, then follow this guide to complete your KYC verification.

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